For hygiene reasons, we are unable to accept returns or exchanges for change of mind, or requests for a different style or size. We kindly encourage you to review your order carefully before completing your purchase.

For hygiene reasons, we’re unable to accept exchanges once your order has been shipped. However, if your order has not yet been dispatched, we’re happy to assist with changing your design selection. Please reach out to us as soon as possible at hello@dorebeauty.co

We ask all customers to check your original orders and compare your product against the website when you receive it. If you believe you received the wrong item, or your order is damaged, please contact us within 7 days so we can work with you to correct the issue.